Mh149 Privacy Policy — How We Protect Your Information

1. Information We Collect

When you register and use the mh149 platform, we collect several categories of information to ensure our services run smoothly and securely for all Malaysian users.

Account Information: Full name, email address, phone number, date of birth, and the password you create at registration. This information is used to verify your identity and manage your account.

Device & Browser Information: Device type, operating system, browser type, IP address, language settings, and time zone. This data helps us optimise the platform experience across the range of mobile devices and computers used by Malaysian users.

Payment Information: Your chosen payment method (such as FPX or TNG eWallet), MYR transaction records, and deposit and withdrawal history. We do not store full card numbers — this sensitive information is handled by licensed third-party payment processors.

Usage Data: Pages visited, games played, session duration, links clicked, and in-platform interactions. This aggregated data helps us understand how users engage with mh149 and improve the overall experience.

2. How We Use Your Information

Mh149 uses the information collected solely for legitimate purposes necessary to operate our entertainment platform. The primary purposes for which your data is used are as follows:

• Creating and managing user accounts and verifying your identity.
• Securely processes deposits and withdrawals in Malaysian Ringgit (MYR).
• Providing responsive and effective customer support.
• Sending important notifications related to your account, security, or platform updates.
• To detect and prevent fraud, account misuse, and suspicious activity.
• To meet applicable legal and regulatory compliance requirements.
• Improving platform features based on aggregated, anonymised usage patterns.

Mh149 will not sell, rent, or disclose your personal information to any third party for marketing purposes without your explicit consent.

3. Cookies & Activity Tracking

Mh149 uses cookies and similar tracking technologies to enhance platform functionality and the user experience. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies:

• Essential Cookies: Required for core functions such as login, session authentication, and account security. These cookies cannot be disabled.
• Performance Cookies: Collects statistical data on how users interact with the platform, helping us identify issues and improve speed and usability.
• Preference Cookies: Stores user preferences such as language and display settings to deliver a more personalised experience.

You can manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may affect your login functionality and account security on mh149.

4. Data Storage, Security & Third-Party Sharing

Data Retention: Your information is stored on secure servers using high-level encryption. mh149 retains data for as long as your account is active and for the period required to fulfil legal or business obligations. When data is no longer needed, it is securely deleted or anonymised.

Security: All communications between your device and mh149 servers are protected by SSL/TLS protocols. We employ layered access controls, continuous monitoring, and regular security audits to safeguard user data against unauthorised access.

Third-Party Sharing: mh149 may share limited information with selected third parties only in the following circumstances:

• Licensed payment processors handling MYR transactions — they receive only the information necessary to process your payment.
• Technical service providers assisting with platform infrastructure, bound by strict confidentiality agreements.
• Regulatory authorities or law enforcement agencies where required under applicable Malaysian law.

5. User Rights Over Personal Data

As an mh149 user, you have certain rights regarding your personal data. We respect these rights in line with sound data protection principles.

• Right to Access: You have the right to request a copy of the personal information we hold about you. Requests can be made through your account section or by contacting our support team.
• Right to Rectification: If any of your personal information is inaccurate or out of date, you can update it directly in your account settings or request a correction through customer support.
• Right to Erasure: You may request the deletion of your account and personal data. Requests will be processed subject to record-keeping obligations imposed by law.
• Right to Object: You may object to the processing of your data for specific purposes, such as marketing communications.

To exercise any of the rights above, please contact the mh149 support team at: [email protected]. We will process your request within a reasonable timeframe. Further information about your rights is also available in the FAQ.